Vehicle Despatch Assistant

Location: Woking, GB

Closing date: Friday 20th December 2019


No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.


With innovation at the core of all we do, every challenge starts with the same question. How can we do it better? This restless spirit runs right through McLaren Automotive. And the search for perfection is evident in everything we do.


To ensure McLaren Automotive continues to be at the forefront of the Automotive market, we are looking for a Vehicle Despatch Assistant to join our Vehicle Distribution team.


Purpose of the role:

As Vehicle Despatch Assistant, your job will be to ensure the on time and uninterrupted despatching of McLaren vehicles within the UK distribution supply chain network. You will be responsible for the preparation and handover of finished vehicles from Production to the Logistics Service Provider (LSP) network ensuring prompt despatching of vehicles in line with the distribution plan.


Please be aware this is a shift based role working on weekly rotations of 05:30 – 13:45 & 15:00 – 23:15 (you will recieve a shift allowance).


Principal accountabilities:

  • Daily interaction with Production and Quality departments to assess vehicle output versus the forecasted distribution plan
  • Inspection of finished vehicles at the point of handover from Production / Quality to the Logistics department to ensure vehicles are suitable for transport
  • Resolution of quality issues with the key stakeholders involved to ensure vehicle availability in accordance with the distribution plan
  • Application of vehicle protection products, including fitment of full body covers (where required) to maintain vehicle quality throughout the distribution supply chain
  • Preparation of vehicle handover documentation and associated record retention
  • Conducting external vehicle handovers with LSP transport personnel to agree and accurately record vehicle condition at the point of despatch
  • Auditing of road transporters, LSP personnel and loading operations in accordance with the McLaren quality standard
  • Recording and processing vehicle movements on internal IT systems and tracking tools
  • Assisting the Vehicle Distribution team with the processing and archiving of shipment booking documentation
  • Collation of daily despatch activity data to support department performance reviews
  • Assisting with reviews of McLaren quality standards and operating procedures in relation to vehicle despatch, to ensure current methods represent best practises and are aligned with changing processes and model variants


Knowledge, skills & experience:

  • Full UK driving licence is essential
  • Ability to engage with and influence key stakeholders to achieve business targets in relation to the distribution plan is essential
  • Auditing experience of internal/external processes and networks would be beneficial
  • Confidence with inspecting and preparing finished end products for despatch
  • Experience in handling the despatch of finished products, ideally within the automotive industry
  • Knowledge of logistics / export documentation would be beneficial


Personal attributes:

  • Thrives in an ever changing and challenging environment.
  • Exceptionally organized and takes pride in personal tasks
  • Demonstrates  high level of commitment to achieving objectives
  • Self-confident and highly motivated
  • Team player who can also work independently


At McLaren Automotive we are constantly looking to improve. To become the employer of choice we are always looking to develop our employee offerings. We currently offer a range of benefits to employees at all levels of the business including Private Healthcare, Contributory Pension Scheme, Life Assurance and Personal Lease Car Scheme. We also offer a range of discounts with our partner organisations.