Operational Excellence Systems Lead

Location: Woking, GB

Operational Excellence  Systems Lead                               Permanent

No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.


With innovation at the core of all we do, every challenge starts with the same question. How can we do it better? This restless spirit runs right through McLaren Automotive. And the search for perfection is evident in everything we do.


To ensure McLaren Automotive continues its desire to be “the sportscar company”, we are looking for an System Lead to join our Continuous Improvement team.


Purpose of the role:


Reporting to the OpEx Improvement & Support Manager, the Systems Lead offers technical support to key functions within McLaren Automotive Production plant. Acting as a principal liaison between the business, key users and the Centre of Excellence for investigating, analysing, developing and implementing systematic business solutions. The role comprises a project approach to drive, realise and sustain roadmap initiatives that support the broader business strategy.


Principal Accountabilities:


  • Focus engagement with Business process owners, Key user and CoE leads.
  • Gather business requirements to align process evolution and manufacturing applications roadmap.
  • Consolidate change requests from Key users to feed a development roadmap.
  • Capable to differentiate process versus application issues and drive relevant change management.
  • Triage manufacturing systems issues following feedback from Key users & End users.
  • Learn the system from the end-user application perspective; this includes SAP, manufacturing applications and the associated business processes.
  • Responsible for helping maintain all relevant training materials
  • Assist in training end users on the use of manufacturing applications this includes tips on optimal workflow and processes.
  • Responsible for identifying change impacts and developing strategies and materials to aid adoption
  • Act as a coach and champion within the use of the system, reinforce positive habits and overcome negative workarounds.
  • Participate in testing and validation of the new standards, new processes, and new functionality.
  • Participate in Business Process Management and audits, workshops, blueprinting and acceptance testing
  • Provide high-quality mentoring, knowledge transfer and training for manufacturing systems to the business Key users and end-users. 


Knowledge, Skills and Experience:

Preferred candidates will have had at least 3 full project life cycles and an in-depth knowledge of the following areas:


  • Previous SAP experience
  • Knowledge of PowerBi / PowerApp applications
  • Developing experience within the Microsoft Power Platform
  • Discrete manufacturing experience within the Automotive industry, preferably low volume niche vehicle production
  • Ability to contextualise the systematic solution into McLaren language and ways of working
  • Breadth of knowledge of the company’s business process, for their functional area is essential
  • Strong analytical, technical and written skills that enable you to communicate findings and recommendations to senior stakeholders
  • Business process analysis and redesign experience; including process mapping; business process redesign and implementation
  • Sound knowledge of integration points
  • Able to develop real time business reports
  • Advocate Change Management with a good understanding of how to apply change strategies
  • Gains the respect of colleagues and is a team player who is more interested in results than personal preferences
  • Ability to apply a Project Management approach and methodology
  • Excellent team player with strong communication skills
  • Confident in decision making and reinforcing the changes in team’s processes & behaviour



Personal Attributes:


  • Enthusiastic and positive
  • Good change management skills
  • Good communication skills and able to adjust their style as the circumstance requires
  • Patient and approachable
  • Able to work with and influence employees at all levels
  • Take ownership of the solutions and champion the change until implementation and full adoption
  • Ability to adopt new ways of working
  • Team player
  • Creative thinker who will challenge ways of working
  • Ability to work under pressure
  • Resilient


All employees must ensure compliance with the Company Health and Safety Policy, and all relevant other statutory Health and Safety legislation.


This job description may not detail some less major duties allocated to the post holder, or cover duties of a similar nature, commensurate with the role, which may from time to time be reasonably required by the relevant manager.