Grand Prix Guest Coordinator

Location: Woking, GB

Job Type: Permanent  

Contract Duration: Permanent

Purpose of the Role: To assist the Guest Manager - Grand Prix and Marketing in organising the programme for all VIP, Prospect’s, McLaren Execs and Shareholders at Grand Prix and other events. This role is a support function both for our guests and Guest Manager. You will provide administration support at the McLaren Technology Centre and on-site at the Grand Prix.

Role Dimensions: You will be required to assist with event planning in the lead up to a Grand Prix / event. This includes communicating with VIP guests and their respective offices as well as McLaren Execs.  At events / Grand Prix you will assist with the execution of the programme, tasks included but not limited to are; pass allocation / transport coordination / restaurant recces and dinner preparation / meeting and coordinating guests at track.

Working in the Formula One environment is fast paced/moving and the ability to take instructions and multitask in a demanding environment is essential. Attention to detail is critical as is being fully computer literate. Attending various Grand Prix throughout the season, you will frequently be required to work unsociable hours and World and European travel will be required.

You will be required to wear uniform (travel & on-site) at a Grand Prix. The role requires long hours on your feet and you will be required to work until all aspects of the guest programme have been completed.

Principal Accountabilities:

To provide office based and on the ground support to the Guest Manager – Grand Prix and Marketing to activate programmes for Partner Development, Executive Activation Team, Shareholders and McLaren Advisory Group ensuring all guests requirements and logistics are delivered to the McLaren standard.

To work closely, communicate and regularly update the Guest Manager – Grand Prix and Marketing and any relevant internal stakeholders of guest’s movements and any schedule changes or requirements.

Knowledge, Skills and Experience:

  • The candidate must have excellent people skills and always behave appropriately and in a professional manner.
  • Provide an excellent approach to customer service, often in challenging and changing situations, whilst remaining calm and mindful of the guests they are looking after and representing the McLaren brand.
  • The role will suit an applicant with strong organisational skills, attention to detail and coordination capabilities.
  • Being able to work well under pressure is essential.
  • The successful candidate will be highly presentable with excellent IT skills.
  • Experience within the Formula 1 industry is preffered.

Personal Attributes:

  • Capacity to multi-task over several on-going projects and able to define priorities.
  • The ability to process information quickly and react accordingly.
  • Able to adopt a systematic and pro-active approach that will ensure task completion.
  • The ability to successfully build and manage good relationships at all levels.
  • To successfully communicate and be fluent in English. (Other languages an advantage)

Other:

All employees must ensure compliance with the Company Health and Safety Policy, and all relevant other statutory Health and Safety legislation.

This job description may not detail some less major duties allocated to the post holder, nor cover duties of a similar nature, commensurate with the role, which may from time to time be reasonably required by the relevant manager.

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