Driver Compliance and Safety Manager

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Location: Woking, GB

When our founder Bruce McLaren passed away at the age of 32 he left behind a legacy that has shaped who we are today. We have an unrivalled heritage which has its roots in racing; but McLaren Automotive is now creating a story of its own and we want you to be a part of it.


For the next 6 years as part of McLaren’s Track 22 plan, we are looking to invest £1 billion into Research and Development, leading to the launch of 15 all-new cars or derivatives during this period.


We have an exciting opportunity to join our Human Resources function as Driver Compliance and Training Manager for Driver Excellence. This role will play an essential support function in the implementation of McLaren Automotive Ltd vision for driver excellence.


Purpose of the role:

Reporting into the Executive Director of Human Resources, the Driver Compliance and Training Manager will be responsible for being part of the successful implementation of new ways of working and the efficient delivery of excellent driver training. The role will also provide the business with dedicated support in driver policy and driver safety matters, including incidents, legislation, training and company policy.


Principal accountabilities:

Implementation lead

  • Forward plan the implementation of Driver Excellence strategy on a global basis to compliment business operations and increase likelihood of success.
  • Drive existing projects through to completion using email reminders, phone calls and face to face meetings.
  • Create compliance reports by pulling on numerous data sources to demonstrate business position. Make recommendations and communications as necessary to move the business towards better compliance.
  • Identify and report on where focus or additional support is required.
  • Provide a dedicated resource for questions or concerns while the people adjust to new ways of working.
  • Report common concerns that may require a review of policy or process.
  • Initial projects may include; Internal driving permits strategy, Supplier processes, Events processes, Engineering risks and standards.


Training management & drive-team resourcing

  • Design a course in collaboration with key stakeholders, to ensure a consistent and professional method of directing slow speed manoeuvres. (Spotter course)
  • Fully implement the Spotter course to initially up-skill key personnel and plan the delivery of the course in line with business growth and opportunity.
  • Lead tender process for the selection of new service providers; manage process throughout from identifying potential providers through purchasing to delivery. Manage the relationship moving forward.
  • Directly manage and develop relationships with third party partners and suppliers.
  • Plan and deliver the D Permit Assessors course (internal manoeuvring course) to up-skill key personnel.
  • Plan and deliver Dynamic Familiarisation course to appropriate candidates already approved for C permit training.
  • Manage existing internal driver training programmes through internal systems; course set up, delegate approval, recording learning, delegate questions, changes etc.
  • Manage existing internal driver training programmes resource; room bookings, venue bookings, lunch bookings, vehicle bookings, driver coach bookings, vehicle logistics, course materials.
  • Host B permit course as required; quiz, questions, observe behaviours.
  • Create feedback reports from survey monkey data for internal training. Analyse and report on common themes, make recommendations for improvements.
  • Own the full implementation of new driver training courses; C permit retest, B permit retest, A permit, pit-stop sessions.
  • Work with third party booking partner and Driver Excellence Team Manager to plan and book driver coaches for Sales & Marketing events.
  • Manage requests from across MAL for driver coach support; development driving, Engineering drive events, HR access to car, supplier events, STEM, other.
  • Monitor, analyse and report on the use of driver coaches across MAL business functions. Identify additional opportunity for cross functional support.
  • Provided a dedicated resource for driver coaches to be in contact with MAL to ensure the efficient resolve of their questions and requests.


Incident management and business compliance

  • Provide dedicated resource for the immediate containment of an incident with the ability to go directly to the scene if required.
  • Use technical expertise to conduct fact finding investigations into driver incidents on public roads and track environments. Provide a detailed written report for each incident investigated and make recommendations for next steps to mitigate risk for the driver, or recommendation for HR intervention.
  • Identify, record and report on the associated cost of incidents.
  • Record driving incidents on driver records and identify those at risk.
  • Analyse incident data to identify and report on common issues.
  • Drive open incident cases to completion within agreed timeframes.
  • Maintain Driver Database and associated data sources by pulling reports from numerous data sources on a weekly basis.
  • Identify individuals who require eye sight checks or driver medicals one month before expiry and send reminder emails.
  • Arrange for eyesight tests and driver medicals to be conducted on MTC site. Manage bookings and attendance through LMS; set up appointments, patient approval, reminder emails, record attendance.
  • Maintain new starters and leavers process to keep all data entirely up-to-date and so E permit is assigned as expected.
  • Maintain Driving Incident Tracker; create reports for the HS&E meetings.


Dedicated business support

  • Be the business technical expert for vehicle related questions.
  • Be the first point of contact in the case of an incident; provide containment instructions, interaction with Police or other authorities and implement rescue strategy.
  • Ownership of the email account to provide a response to driver policy and driver safety queries within 24hrs, ideally much sooner.
  • Where possible, respond to queries by pointing the enquirer to the relate policy as well as giving additional information or support as required.
  • Identify and report on common questions that do not have an associate policy or help document.
  • Report of support provided to the business monthly.


Line Management

  • Effective line management of H&S administrator ensuring all line management basics are in place
  • Ensure objectives are in place and that regular performance discussions take place


Knowledge, skills & experience:

  • Excellent vehicle knowledge (active and passive safety systems, performance systems, driver aids, maintenance, characteristics) gained within an automotive and or manufacturing environment.
  • Previous line management experience
  • Technical expertise to conduct fact finding investigations for driver incidents.
  • Experience in the containment of incidents to be able to recognise all associated risks swiftly and quickly identify the best solution in the interest of safety and protection of the brand.
  • Experience in implementing third party stakeholders and managing negotiations and tenders.
  • Ability to influence and sell the concept of new ideas to encourage ownership by those that will be working in the new way.
  • The ability to think clearly in stressful situations.
  • Excellent organisational and planning skills.
  • Experience in the development and delivering of training.
  • Experience of project implementation within an automotive or manufacturing environment, including the development of policies and procedure.
  • Excellent understanding of McLaren driving policies and procedures.
  • Excellent understanding of McLaren business structure and key personnel.
  • RoSPA gold or equivalent advanced driving qualification and clean driving licence.
  • Excellent understanding of vehicle registration, trade plates and insurance.
  • Good understanding of Road Traffic Act 1988.
  • Good understanding of Health and Safety at Work Act 1974.
  • Good understanding of HSE advise for ‘driving for work’ and ‘motorsport’.
  • Good understanding of legislation requirements overseas, or ability to source.
  • Good understanding of Excel.


Personal attributes:

  • A passion for driving related safety.
  • Recognition that change management requires resilience.
  • Technical expertise and credibility to hold discussions at Director level.
  • Keeps safety as a priority but recognises that some risks are acceptable.
  • Confidence to suggest improvements to existing ways of working.
  • Flexibility to manage last minute changes, requests, challenges.
  • Ability to see what needs doing and highlight it or get it done.
  • Calm and logical under pressure.
  • Self-assured, no-nonsense approach without over-confidence.
  • Understanding, patience and empathy.
  • Can maintain an adult approach during challenging exchanges with peers.
  • Open to feedback.


We recognise that we can only achieve our vision with the dedication and collaboration of our world class employees.  It is our aim to become the employer of choice within the global automotive industry.


At McLaren Automotive we are constantly looking to improve. To become the employer of choice we are always looking to develop our employee offerings. We currently offer a range of benefits to employees at all levels of the business including Private Healthcare, Contributory Pension Scheme, Life Assurance and Personal Lease Car Scheme. We also offer a range of discounts with our partner organisations.


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