Continuous Improvement Analyst - FTC

Location: Woking, GB

Closing date: Tuesday 7th June 2019

When our founder Bruce McLaren passed away at the age of 32 he left behind a legacy that has shaped who we are today. We have an unrivalled heritage which has its roots in racing; but McLaren Automotive is now creating a story of its own and we want you to be a part of it.

As part of our Track25 business plan we will launch 18 new models or derivatives of our vehicles and look to expand our retailer network into new markets with an aim of having 100 retailers globally.
Track 25 and McLaren Automotive’ s growing reputation is testament to our world class employees. To ensure McLaren Automotive continues to be at the forefront of the Automotive market, we are looking for a Continuous Improvement Analyst to join our Continuous Improvement team on a Fixed Term Contract for 12 months.

Purpose of the role:

As the Continuous Improvement Analysts, you are central to McLaren’s ability to evolve and improve.  You will work across many disciplines, systems and business areas, to proactively seek out opportunities for improvement. You will be the bridge between the business and the technical teams to deliver changes and new capabilities. You will be working within the Sales and Marketing Continuous Improvement Team, who constantly work to improve knowledge.  You will adhere to robust processes and join the team on delivering system changes in a structured manner to ensure the continued operation and capability of the workstream and the wider business.

Principal accountabilities:

  • You will take ownership of changes and lead from inception to aftercare, following the Continuous Improvement process.
  • Identify and engage stakeholders and sponsors, ensuring feedback is timely and effective.
  • Work with senior stakeholders to define long term capability roadmaps.
  • Run workshops and design sessions to elicit requirements from stakeholders.
  • Prepare functional specifications and process documentation.
  • Work with the CoE/technical teams to identify and document solutions.
  • Project management or leadership of high-profile strategic projects.
  • Management of several parallel initiatives at one time.
  • Define and execute a test plan for system changes.
  • Be a champion of innovation, finding new tools and ways of working.
  • Identify opportunities for improving and communicating CIs requiring new/updated end user training and knowledge transfer, working with the Training & Comms Lead & Training Coordinator.
  • Support and participate in team knowledge sharing initiatives.

Knowledge, skills & experience:

  • Demonstrable experience of business analysis – eliciting and documenting requirements, use case and process modelling.
  • Experience of working in a fast-paced, high-profile company.
  • Experience on large scale organisational change projects.
  • Project management experience, including agile methodologies.
  • Can communicate effectively with both end users and technical teams.
  • Experience in troubleshooting and technical problem resolution.
  • Stakeholder management.
  • Use of root cause analysis.
  • Application Lifecycle Management – understanding the process of implementing and supporting applications from requirements to deployment.
  • Organisational Change Management, we deal with changing the way people work and we must implement changes in the most effective way.
  • Intermediate to advanced Microsoft Office skills.  
  • Data analysis – ensuring report data is representative, complete and unbiased.

Personal attributes:

  • Equally comfortable leading an activity and being part of a team.
  • Exceptional customer service, approachable.
  • You are a strong relationship builder and a go-to person.
  • Excellent communicator, both verbal and written.
  • A keen eye for attention to detail.
  • A natural desire to learn how systems work and grow knowledge.

We recognise that we can only achieve our vision with the dedication and collaboration of our world class employees.  It is our aim to become the employer of choice within the global automotive industry.

At McLaren Automotive we are constantly looking to improve. To become the employer of choice we are always looking to develop our employee offerings. We currently offer a range of benefits to employees at all levels of the business including Private Healthcare, Contributory Pension Scheme, Life Assurance and Personal Lease Car Scheme. We also offer a range of discounts with our partner organisations.

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